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Instructions

The following article explains how to setup your iPhone to download email from your ICU email account via IMAP.

    1. From the Dashboard, click 'Settings'.

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    1. Select 'Mail, Contacts, Calendars'.

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    1. Select 'Add Account...'.

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    1. Select 'Other' as the type of account.

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    1. Click 'Add Mail Account'.

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    1. Enter the requested information:
      • Name: the name of the mail user
      • Address: the full email address of the mail user
      • Password: enter the users password (incoming mail server and external mail server)
      • Description: a description of the mail user (this helps you with multiple mailboxes)

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    1. Click 'Save' or 'Next'.
    2. Click 'IMAP' and enter the 'Incoming Mail Server information':
      • Host Name: enter the mail server address (mail.icuatlanta.com)
      • User Name: enter the full email address
      • Password: enter the users password

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    1. Scroll down and enter the 'Outgoing Mail Server information':
      • Host Name: enter the mail server address (mail.icuatlanta.com)
      • User Name: enter the full email address
      • Password: enter the users password
    2. Click 'Save' or 'Next'.
    3. If you see a message that says "Cannot Connect Using SSL", click 'Yes' or 'Continue' when asked to setup the account without SSL. The account should setup and verify.
    4. Now we need to verify the 'Outbound Mail Server' settings, aka. SMTP. Scroll to the bottom and choose the value for 'SMTP'.

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      Set the following values:

      • Host Name: enter the mail server address (mail.icuatlanta.com)
      • User Name: enter the full email address
      • Password: enter the users password
      • Use SSL: ON
      • Authentication: Password
      • Server Port: 465

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    5. Use 'Advanced' settings on the account to change the default options (how long messages stay on server, how often to delete messages in Deleted Items, etc).